Privacy policies and terms of use

With regard to the processing of data by Pidielle S.p.A., also via its website, we would like to provide you with the following information.

PURPOSE AND CONSENT

Data from information requests

In the event of information requests made by email or telephone, Pidielle S.p.A. processes the provided data with the sole purpose of answering the above requests. The data are processed on the legal basis of providing a service that the data subject is part of.

Pidielle S.p.A. will keep track of the contact on its information system, on the legal basis of its own legitimate interest, i.e.: a) to offer a better service to the data subject in the event of new contact requests; b) to send the proposal to newsletter subscription.

The data will be deleted only upon the data subject’s specific request.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

Data from commercial contacts

In the event of commercial contact and requests for commercial information, Pidielle S.p.A. processes the data provided for the sole purpose of being able to contact the subject who requested the information.

The data are processed on the legal basis of its own legitimate interest, i.e.: a) to offer a better service to the data subject in the event of new contact requests; b) to send the proposal for subscription to the newsletter.

The data will be deleted only on the data subject’s specific request.

These personal data are communicated to bodies outside Pidielle S.p.A. only if providers of information technology services.

Data for order management

In order to manage all the orders received, Pidielle SpA. processes the data provided with the aim of concluding the purchase contract, upon the legal basis which legitimizes the execution of a contract of which the interested party is a party.

The data will be kept for up to 10 years from the last invoice received, subject to legal disputes.

These personal data are disclosed to third parties external to Pidielle SpA only as service providers (eg IT, administrative-accounting, full service production, etc.).

Subscription to the newsletter

Pidielle S.p.A. invites its contacts to subscribe to its newsletter. Express consent must be given by the data subject and can always be withdrawn by following the “unsubscribe” procedure. In this case, the data subject will no longer receive newsletters from Pidielle S.p.A.

The data will be deleted, or processing will be interrupted (or restricted) further to express request by the data subject.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

Management of requests for assistance or contact

Sending data by e-mail or contact form to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data entered.

These data are used on the legal basis of the execution of pre-contractual measures adopted at the request of the interested party.

The data are kept for three years after the service is provided, to allow for any further quality checks; the data can be further stored for a total of 5 years, as they are present in the backups.

Collecting data at events (email addresses)

If contact details are provided during events (where the availability of the herein information sheet is always stated), Pidielle S.p.A. processes the data provided on the legal basis of its own legitimate interest, i.e.: a) to offer a better service to the data subject in the event of new contact requests; b) to send the proposal for subscription to the newsletter.

The data will be deleted only on the data subject’s specific request.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

Collecting data at events (telephone contact numbers)

In the event telephone contact numbers are provided (by the data subjects themselves) during events, Pidielle S.p.A. will ask for consent to use them to offer its own products or services or notify events of interest by telephone, text message, Whatsapp or similar channels. Such process is based on the legal basis of consent.

The data will be deleted, or process will be interrupted (or restricted) upon request by the data subject.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

Statistical analysis

The data provided may be anonymized and then processed to obtain statistics.

This treatment has as its legal basis a legitimate interest of the owner.

Collecting data during training courses

During training courses, personal details may be communicated that Pidielle S.p.A. only to be used to issue the individual attendance certificate. In this case, the data are processed on the legal basis of providing a service requested by the data subject, and on the legal basis of Pidielle S.p.A.'s legitimate interest (i.e. to provide a better service to the data subject in the event of new contact requests).

The data will be deleted, or processing will be interrupted (or restricted) upon request by the data subject.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

During training courses, participants can provide us with their own email and telephone contact details, for which the above must be referred to.

Contests

In the event of taking part in contests, Pidielle S.p.A. processes the data provided during the contest on the legal basis of: a) offering the requested service to the data subjects, i.e. solely within the contest; b) its own legitimate interest, i.e. to send the newsletter subscription proposal.

Further modes for processing contest data are specified in the contest regulations.

The data will be deleted only upon the data subject’s specific request.

These personal data are communicated to parties outside Pidielle S.p.A. only if providers of information technology services or to other companies as specified in the contest regulations.

Collecting data on social networks

Pidielle S.p.A. processes data as a joint controller, together with the social network provider (who autonomously provides an information sheet), belonging to the visitors to our pages on social networks (Facebook, Instagram, LinkedIn, YouTube, Twitter, Pinterest) using the tools provided by the channel provider itself (which also uses cookies and other tracking tools): visit analysis, interaction with users, forwarding of non-private messages and other activities foreseen by the channel. processing takes place legally thanks to the data subject’s consent provided when registering on the social network, to answer requests, for the controller’s legitimate interest (tracking its own interactions with users, assessing corporate image, marketing). Data are stored by social network channels, according to the rules established by the latter.

The data will be deleted, or processing will be interrupted (or restricted) further to express request by the data subject who used the functions available on each social channel.

These personal data are not communicated to parties outside Pidielle S.p.A. and are not exported outside social channels unless requested by the data subjects (for example if they provide their own email address). In these cases, the applicable purposes and modes of processing are the ones described in the other sections.

Suppliers

Our suppliers’ data are usually legal entities. During any work relationship, we may collect contact data for individuals. This will take place on the legal basis of Pidielle S.p.A.'s legitimate interest, i.e. to aid relations with the supplier or potential supplier.

Each supplier is responsible for informing individuals about its own organization for which it communicates data to Pidielle S.p.A. About the purposes as above.

Data will be stored for up to 10 years after the last invoice received or from the end of any legal action.

A separate information sheet is available for collaborators.

Curriculum vitae and interviews

In the event that you send a curriculum vitae or that data is collected during recruitment interviews, Pidielle S.p.A. processes the data provided for the exclusive purpose of assessing and selecting people for future collaborations. This process is carried out on the legal basis of providing a service requested by the data subject.

The data will be stored for up to 2 years from receiving the CV or from completing the last interview unless the subject is hired.

Cookies

The websites www.pidiellespa.com, https://elgoncosmetic.com/, https://moodme.store/ and www.link-d.org install cookies. Please refer to the “Cookie Policy”.

Reserved area

The data collected in the reserved area are the data communicated by the data subjects on the specific platform.

The data are processed by Pidielle S.p.A. for the purpose of analyzing its own products and services.

Processing is carried out on the legal basis of providing a service requested by the data subject.

The data will be stored until the data subject requests erasure.

These personal data are communicated to bodies outside Pidielle S.p.A. only if providers of information technology services.

COMMUNICATION TO THIRD PARTIES AND TRANSFER TO THIRD PARTY COUNTRIES

The personal data indicated above are communicated to parties outside Pidielle S.p.A. only if providers of information technology services.

Further subjects are providers of cloud information technology services. In these cases, the personal data may be transferred to countries outside the EU or the EEA. In these cases, Pidielle S.p.A. will preferably use providers in the EEA; otherwise, it will check the suitability of the provider in accordance with what has been established by current legislation, the European Commission and the Italian Data Protection Authority.

The subjects stated above act as “data processors”.

THE DATA SUBJECTS’ RIGHTS

We would like to remind you that you can exercise your rights as stated in articles 15-16-17-18-19-20-21 and 22 of the European regulation 2016/679. In particular:

• obtain, if not prevented by law or regulations and as far as is applicable, access to your personal data, and also rectify or erase and restrict said data being processed; you can request portability (i.e. receiving all personal data that concerns you in a structured format that is of common use and legible on an automatic device); requests, for which implementation will have no impact on the correct execution of services, must be sent to privacy@elgoncosmetic.it;
• Withdraw consent to processing, if not prevented from doing so by laws or regulations and as far as is applicable; requests, for which implementation will have no impact on the correct execution of services, must be sent to privacy@elgoncosmetic.it;
• Send a complaint to Pidielle S.p.A. Or to the national authority (in Italy Garante per la protezione dei dati personali) by following the instructions on its website.

Latest update: 20th October 2021